LEGAL NOTICE AND TERMS OF USE

In this space, the USER will find all the information regarding the legal terms and conditions that define the relationships between users and us as the party responsible for this website. As a user, it is important that you read these terms before continuing your navigation. NUR Formentera, as the party responsible for this website, undertakes to process our users’ and customers’ information with full guarantees and to comply with the national and European requirements that regulate the collection and use of personal data of our users.

This website therefore strictly complies with the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE (Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce), as updated by the amendments published in the BOE in January 2025.

GENERAL CONDITIONS OF USE

These General Conditions regulate the use (including mere access) of the pages of the website, which are part of the www.nurformentera.com domain, including the content and services made available on them. Any person who accesses the website www.nurformentera.com (“User”) agrees to be bound by the General Conditions in force at any given time on the portal www.nurformentera.com.

COMMITMENTS AND OBLIGATIONS OF USERS

The User is informed, and accepts, that access to this website does not in any way imply the beginning of a commercial relationship with www.nurformentera.com. In this way, the user undertakes to use the website, its services and content without contravening current legislation, good faith and public order.

The use of the website for unlawful or harmful purposes, or in any way that could cause damage or prevent the normal operation of the website, is prohibited. Regarding the content of this website, it is prohibited to: reproduce, distribute or modify it, in whole or in part, unless authorised by the legitimate holders; infringe the rights of the provider or the legitimate holders; or use it for commercial or advertising purposes.

When using the website www.nurformentera.com, the User undertakes not to carry out any conduct that could damage the image, interests and rights of www.nurformentera.com or third parties, or that could damage, disable or overload the portal (insert domain), or that could in any way prevent the normal use of the website. However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and, therefore, www.nurformentera.com cannot guarantee the absence of viruses or other elements that may cause alterations in the User’s computer systems (software and hardware) or in their electronic documents and files contained therein.

SECURITY MEASURES

The personal data communicated by the user to www.nurformentera.com may be stored in automated or non-automated databases, the ownership of which belongs exclusively to www.nurformentera.com, which assumes all technical, organisational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the applicable data protection regulations.

Communication between users and www.nurformentera.com uses a secure channel, and the data transmitted is encrypted by https protocols. We therefore guarantee the best security conditions so that the confidentiality of users is safeguarded.

CLAIMS

www.nurformentera.com informs users and customers that official complaint forms are available. The User may make complaints by requesting a complaint form or by sending an email to info@nurformentera.com, indicating their full name, the service and/or product purchased, and the reasons for the complaint.

The user/customer may notify us of the complaint either by email to info@nurformentera.com, attaching the following complaint form if they wish:

  • Service/product:

  • Purchased on:

  • User’s name:

  • User’s address:

  • User’s signature (only if submitted on paper):

  • Date:

  • Reason for the complaint:

DISPUTE RESOLUTION PLATFORM

For your information, you may also submit your complaints via the dispute resolution platform provided by the European Commission, available at the following link: www.ec.europa.eu/consumer/odr/

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

In accordance with the provisions of Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, it is expressly forbidden to reproduce, distribute and publicly communicate, including the modality of making available, all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorisation of www.nurformentera.com. The user undertakes to respect the Intellectual and Industrial Property rights owned by www.nurformentera.com.

The user knows and accepts that the entire website, including but not limited to the text, software, content (including structure, selection, arrangement and presentation thereof), podcasts, photographs, audiovisual material and graphics, is protected by trademarks, copyrights and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the website, they must notify www.nurformentera.com indicating:

  • The personal details of the rights holder allegedly infringed, or the representation with which they act if the complaint is submitted by a third party other than the interested party.

  • The protected content and its location on the website, proof of the intellectual property rights indicated, and an express declaration in which the interested party is responsible for the accuracy of the information provided in the notification.

EXTERNAL LINKS

The pages of the website www.nurformentera.com may provide links to other websites owned by third parties. The sole purpose of the links is to provide the User with the possibility of accessing such links. www.nurformentera.com is not responsible in any case for any consequences to the User arising from access to such links.

Likewise, the user will find within this website pages, promotions and affiliate programmes that access users’ browsing habits to establish profiles. This information is always anonymous and does not identify the user.

The information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and is not subject to this privacy policy. We therefore strongly recommend that Users carefully review the privacy policies of affiliate links.

Any User who intends to establish any technical link device from their website to the www.nurformentera.com portal must obtain prior written authorisation from www.nurformentera.com. The establishment of the link does not in any case imply the existence of a relationship between www.nurformentera.com and the owner of the site on which the link is established, nor the acceptance or approval by www.nurformentera.com of its content or services.

COMMENT POLICY

Comments are allowed on our website in order to enrich the content and make queries. Comments that are not related to the subject matter of this website, that include defamation, insults, personal attacks or general disrespect towards the author or other members will not be accepted. Comments containing obviously misleading or false information, as well as comments containing personal information such as private addresses or telephone numbers that violate our data protection policy, will also be deleted.

Comments created solely for promotional purposes of a website, person or group, and anything that may be considered spam in general, will also be rejected. Anonymous comments are not allowed, nor are those made by the same person with different nicknames. Comments intended to force a debate or a stance from another user will also not be considered.

COOKIES POLICY

In accordance with current regulations (Guidelines of the European Data Protection Board and the Spanish Data Protection Agency, January 2024), we inform you that this website uses its own and third-party cookies for technical, personalisation, analytical and advertising purposes.

The user can accept or reject cookies in a clear and simple way, with both options presented at the same level in the initial banner notice. Preferences can also be configured at any time through the settings panel available on the website.

No non-technical cookies will be installed without the user’s prior consent. It is also noted that it is possible to offer equivalent alternatives (such as paid access or services without advertising tracking) in case of rejection of cookies that finance the service through advertising, in accordance with the new regulations.

For more information, please consult our Cookies Policy, which details the types of cookies used, their purpose, duration, and the identity of third parties managing them.

DISCLAIMER OF WARRANTIES AND LIABILITY

The Provider does not grant any guarantee and shall not be liable, under any circumstances, for damages of any kind that may arise from:

  • The lack of availability, maintenance and effective functioning of the website, or of its services and content;

  • The existence of viruses, malicious or harmful programmes in the content;

  • The unlawful, negligent, fraudulent or contrary use of this Legal Notice;

  • The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

The provider shall not be held liable under any circumstances for damages resulting from the illegal or improper use of this website.

APPLICABLE LAW AND JURISDICTION

In general, the relationship between www.nurformentera.com and the Users of its telematic services present on this website is subject to Spanish legislation and jurisdiction, and to the competent courts.

CONTACT

If any User has any questions about these legal conditions or any comments about the portal www.nurformentera.com, please write to info@nurformentera.com.

On behalf of the team at NUR Formentera, we thank you for the time spent reading this Legal Notice.